Our Activities
Chemical Merchants is uniquely positioned to serve the growing needs of the
Zimbabwean market. Our core activities are import, distribution, promotion,
marketing and license manufacturing through integrity and professionalism,
while enjoying an esteemed reputation in the country.
Raw Materials Procurement
We depend on imports for a large portion of the raw materials we use in our products. We
purchase from China, South Africa ,India ,Botswana and the Ukraine. Each ingredient and
production location is carefully selected, reflecting our stance that top-quality products can only
be made using top quality ingredients. Our raw material sourcing is central in Harare though we
depend much for logistics from our South African office .
Goods from Europe and India are shipped via the Durban port then inspected tested and stored at
our warehouse in South Africa awaiting transportation by road to Harare . Raw materials from
China and India arrive through the Beira port in Mozambique.
Production
The Company's fundamental policy is to set up production facilities close to where its products are
consumed. Reflecting this policy, with this in mind, we are seeking the creation of new joint
ventures around the country and region as part of our strategy to make our products affordable.
Diverse Research & Development Initiatives.
To fortify our product development and basic research capabilities, we intend to set up a
Chemical Merchants Research Laboratory in South Africa, which will house a boiler water
development Centre and fine chemicals. In these ways, we are working to quickly and accurately
pinpoint market needs and develop new products, we have built an organisation that allows us to
swiftly develop new products and improve existing ones
KIRKUK BRANCH
Meeting International Standards
Paralleling to the plans for global expansion of Chemical Merchants business is a need to meet
international product quality and environmental standards.We are an ISO 9001:2015 and ISO
14001:2018 certified company . Since we manufacture and sell our products internationally, it is
essential that we develop, manufacture and distribute products that fully meet global standards for
quality, so our customers' world-wide can use our products with peace of mind. To enhance awareness
among customers of our product quality, we have acquired certification under an ISO 9001:2015 and
ISO 14001:2018 an international standards for product Quality and Enviromental management sysems .
We are implementing new standards throughout our facilities. This has had a positive effect on our
efforts to standardize other internal procedures, we earned official certification for the use of our
products in food establishments. New laws were enacted in most countries of the world as part of the
nations' environmental protection initiatives. We intend to develop our business while strictly adhering
to domestic and international standards for products quality and environmental protection. To ensure
our ability to supply our customers with quality, reliable, price-competitive products, we are organising
our production, distribution and marketing systems in Southern Africa and beyond.
Marketing and Distribution
Due to growth of economy, industry, new building construction etc in Southern Africa in recent years,
market demand for industrial water treatment chemicals have increased. Responding to this situation,
we restructured and strengthened our national and internal operations to enhance our marketing and
distribution capabilities to meet expanding commercial, residential and industrial demands. This has
allowed us to develop more carefully targeted products and respond more accurately to the demands of
our distributors and customers, we conduct ongoing market research to determine market needs. We
then realise the collected data and use it to speed up product development and marketing activities.
In Zimbabwe we have our head office in Waterfalls, Harare then another branch in Kwekwe .The
Waterfalls, Harare branch is meant to serve mainly Northern and Eastern parts of Zimbabwe that include
and are not limited to Harare, Chitungwiza, Marondera, Mutare, Chinhoyi, Karoi and Kadoma. From
Kwekwe our products are distributed to Masvingo, Bulawayo, Chiredzi, Hwange up to Chipinge making
our products as readily available as and when they are needed.
Chemical Merchants offers a full range of cleaning materials and chemicals , these include but
are not limited to the following:
Service Guarantee
We guarantee that our service and products will always meet and or exceed customer expectations.
banking details